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Help center

Frequently asked questions

Answers about shopping, products, New York cannabis laws, and visiting our Jamestown dispensary.

Areas we serve

Yeti Greenery proudly serves customers from Jamestown and communities across Chautauqua County, including:

Licensed adult-use retail at 607 W 3rd St, Jamestown, NY 14701. Order online for express pickup.

General

Do I need an ID?

Yes. Every guest must present a valid government-issued photo ID proving they are at least 21 years old.

Do you accept debit cards?

Yes. We also have an ATM on site for cash purchase withdrawals.

Is online ordering available?

Yes. Place your order online and pick it up at our Jamestown dispensary.

Where are you located?

607 W 3rd St.
Jamestown, NY 14701

Shopping

How do I order online?

Browse our online menu, add items to your cart, and check out for in-store pickup. You can also order through the Yeti Greenery app on iOS or Android.

Can I reserve products?

Yes. When you place an online pickup order, your items are reserved for your visit so you get what you selected.

Can someone else pick up my order?

The person picking up must be 21 or older and present a valid government-issued photo ID. If someone else will collect your order, contact us before checkout so we can confirm pickup details.

Products

What’s the difference between flower and pre-rolls?

Flower is loose dried cannabis bud you grind and smoke or vaporize yourself. Pre-rolls are ready-to-smoke joints—convenient, consistent, and great when you want something quick without prep.

What are live resin carts?

Live resin vape cartridges use extract made from fresh-frozen cannabis, which helps preserve terpenes and flavor. They often deliver a fuller aroma and a more strain-specific experience than standard distillate carts.

What are terpenes?

Terpenes are natural aromatic compounds that shape a strain’s scent, flavor, and feel. They work alongside cannabinoids like THC and CBD to influence your overall experience. Read more on our education blog.

What’s the difference between THC and CBD?

THC is the primary psychoactive cannabinoid—it produces the euphoric effects most people associate with cannabis. CBD is non-intoxicating and is often chosen for a calmer, more balanced feel without a strong high.

First-time visitors

What do I need to bring?

A valid government-issued photo ID showing you are 21 or older. For pickup orders, bring your order confirmation and the payment card if required.

How much can I legally purchase?

New York allows adults 21+ to buy up to 3 ounces of flower and up to 24 grams of concentrates per day from a licensed dispensary. You can mix product types as long as you stay within those limits.

Can I pay with a debit card?

Yes. We accept debit cards, and we have an ATM on site if you prefer cash.

What products are best for beginners?

Many first-time visitors start with low-dose edibles, balanced flower, or pre-rolls with moderate THC. Our budtenders can recommend gentle options based on your goals and experience level.

New York laws

Is recreational cannabis legal?

Yes. Recreational cannabis is legal in New York for adults 21 and older when purchased from a licensed retailer such as Yeti Greenery.

Where can I consume cannabis?

Cannabis may be consumed on private property with the owner’s permission. It is illegal to smoke or vape cannabis in most public places, including sidewalks, parks, and vehicles.

Can I travel with cannabis?

You may carry cannabis within New York up to legal possession limits, but you cannot transport it across state lines. Cannabis remains illegal under federal law, so do not bring it through airports or onto federal property.

Store questions

Where are you located?

607 W 3rd St.
Jamestown, NY 14701

Do you have parking?

Yes. We have on-site parking at our West Third Street location for in-store shopping and pickup.

What are your hours?

Mon – Sat: 10am – 9pm
Sun: 10am – 6pm

Didn’t find what you need? Our Jamestown team is happy to help.

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